hero-image

Frequently Asked Questions

Simply enter the webcode provided by your school to access your yearbook and follow the steps to complete your order using our secure online payment process.

Please call your school’s yearbook adviser, and they will provide you with a new webcode. If the school can’t provide you with the webcode, please contact customer service.

You can pay for your order by cheque or credit card using our secure online payment process. If paying by cheque, instructions will be provided at checkout.

Yearbooks are delivered in bulk to the school. The delivery date is coordinated with the school to ensure a smooth distribution to students.

No, all deliveries are grouped and shipped to the school.

Each school sets a deadline for online orders. Please check with your school for the final date to place an order. Late orders may not be fulfilled.

Please contact the school’s yearbook adviser first. If additional support is needed, such as for billing inquiries, our customer service team will assist with any questions regarding your order.

Changes may be possible before the school’s order deadline by contacting customer service. After the deadline, yearbooks are sent to print and changes can no longer be accommodated.